Ratings & Reviews

Overall Rating

5
(317 reviews)
99.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Aumarikeithan J. - |Recommended: YesI love the community so far, everyone is quiet and to themselves. Even the issues I have had were handled and completed quickly and effectively.
response from property -Hi Aumarikeithan, we're so glad to hear you are enjoying your experience at Arrive West End and that our team has been able to address your needs promptly and effectively. We appreciate you sharing your positive feedback and are happy to have you as part of our community.
Review From Modern Messagesubmitted by Justin M. - |Recommended: YesI enjoy the new office staff. They are always friendly, helpful with deliveries packages and ready to answer questions. We are always well informed with events and issues affecting the community complex.
response from property -Thank you so much for sharing this! We’re truly happy to have you as part of our community. Our team is always here to help, whether it’s with packages, questions, or anything else you may need. We’re glad to hear you’re enjoying the updates and communication, and we’ll keep working to make your experience even better.
Review From Modern Messagesubmitted by Ashley S. - |Recommended: YesMove in was easy Staff is great at replying and answering the phone The clubhouse is great living all the games can’t wait to enjoy the pool once it warms up
response from property -Thank you so much for the kind words! We’re thrilled to hear your move-in went smoothly and that you’ve had a great experience with our team so far. We’re always here to help, whether it’s answering calls, questions, or anything else you need. We love hearing that you’re enjoying the clubhouse and all the games! We can’t wait for you to enjoy the pool once the weather warms up, too. We’re so happy to have you as part of our community! If there’s ever anything we can do to make your experience even better, just let us know.
Review From Modern Messagesubmitted by Aswin N. - |Recommended: YesReally good neighborhood and we really like the place and the people , amenities ,management thank you for you guys did for us . And we like to stay here for an another year
response from property -Hi Aswin, Thank you for your kind words about Arrive West End! We are so happy to hear you are enjoying the neighborhood, the amenities, and our team. We look forward to having you as a resident for another year!
Review From Modern Messagesubmitted by Tripoli B. - |Recommended: YesEver since we got our management this building has been so enjoyable. The building is always clean and welcoming. I am enjoying my stay at arrive west end
Review From Modern Messagesubmitted by Matthew H. - |Recommended: YesArrive West End has been a great place to live. The staff are very nice and helpful Any questions or concerns I have are addressed right away and with a smile. The security always says hi when passing by and the maintenance team has provided service with a smile. The apartments are very nice on the interior and I love the layout The complex is also very secured so I feel safe in my apartment and don’t feel like I need to worry about my vehicle, especially with being in the heart of downtown Dallas
response from property -Hi Matthew, Thank you for your wonderful review of Arrive West End! We are so pleased to hear that you are enjoying your home and that our team has been able to provide you with excellent service. We appreciate you highlighting our friendly staff and maintenance, and we are happy you love the interior of your apartment and its layout. We look forward to continuing to make Arrive West End a great place for you to live.
Review From Modern Messagesubmitted by Sindhu K. - |Recommended: YesI don’t know why everyone has bad reviews I had experience issues in my applications Jessica went above and beyond for our lease I really appreciate her effort in everything We didn’t experience any issues We really like the community and all the maintenance is great
response from property -Hi Sindhu, Thank you so much for your 5-star review! We're thrilled to hear that Jessica provided such exceptional assistance with your application and that you're enjoying Arrive West End. We truly appreciate your kind words about our community and maintenance team. We're delighted to have you as a resident!
Review From Modern Messagesubmitted by Ben A. - |Recommended: Yesbyron assisted me all through my pre and post move in process, i love my apartment so much and the gym, pool and also the club house looks amazing
response from property -Ben, thank you for sharing your positive experience at Arrive West End! We're so glad Byron was helpful during your move and that you're enjoying the apartment, gym, pool, and clubhouse. We appreciate your feedback!
Review From Modern Messagesubmitted by Paige G. - |Recommended: YesEverything went great the staff was wonderful and very nice good vibes and wonderful atmosphere aswell can’t wait to refur ppl I love the area aswell in the heart of downtown tx
response from property -Paige, thank you for your positive review of Arrive West End! We're so glad you appreciate our staff, atmosphere, and location. We appreciate you spreading the word!
Review From Modern Messagesubmitted by Naveen K. - |Recommended: YesRenewal documentation was streamlined with corporate office help. It took couple weeks to complete the formalities however support was provided. Not happy with the other staff’s follow up.
response from property -Naveen, thank you for sharing your experience at Arrive West End and acknowledging the support you received during the renewal process. We appreciate your feedback regarding the follow-up from other staff members, and we are always looking for ways to improve our service. We're glad the renewal process was ultimately streamlined for you.
Review From Modern Messagesubmitted by Christi W. - |Recommended: YesMove in was really easy Byron made it the best. When I saw my unit I fell in love with the view and all of the buildings amazing amenities. I definitely made the right choice
response from property -Christi, thank you so much for sharing your positive experience at Arrive West End! We're thrilled to hear that Byron made your move-in a breeze and that you're enjoying your apartment and the community amenities. We appreciate you choosing Arrive West End!
Review From Modern Messagesubmitted by Brock C. - |Recommended: YesSeamless and effortless move Very appreciative for the communication and assistance upon my move in. Have loved my experience at Arrive thus far
response from property -Hello Brock, Thank you for sharing your experience! We're so glad to hear that your move-in process was smooth and that our team was able to support you every step of the way. It means a lot to know you're enjoying your time at Arrive so far. We're happy to have you as part of the community!
Review From Modern Messagesubmitted by Byron H. - |Recommended: YesAbsolutely love living at arrive west end great location, friendly staff, and modern amenities, — truly feels like home every day I’ve been here
response from property -Hello Byron, Thank you so much for your kind words! We're thrilled to hear that you're enjoying your experience at Arrive West End. It's wonderful to know that the location, our team, and the amenities have made you feel at home. We truly appreciate you being a part of our community!
Review From Modern Messagesubmitted by Devonta J. - |Recommended: Yesmove in process was quick and informative. leasing team worked hard to get me into my dream home. would highly recommend to friends and family members.
response from property -Hi Devonta, Thank you so much for taking the time to share your positive experience at Arrive West End! We're thrilled to hear that you found the move-in process quick and informative, and that our leasing team was able to help you find your "dream home." We appreciate you recommending us to your friends and family. We're always striving to provide excellent service and your feedback is incredibly valuable. Thanks again!
Review From Modern Messagesubmitted by Naresh A. - |Recommended: YesI recently moved here. I don't have any complaints so far, and special thanks to the property manager Obed Alvarez for the smooth move in. Thanks
response from property -Good afternoon Naresh, Thank you for your feedback, and welcome to the community! We're glad to hear that your move-in experience has been positive. We'll be sure to pass along your kind words to Obed Alvarez—he’ll be pleased to know his efforts made a difference. If there's anything you need as you settle in, please don’t hesitate to reach out.